Provide advanced Tier 2 technical support for escalated issues, including macOS, networking, Google Workspace, and Microsoft 365.
Manage user onboarding, device setup, MDM tools like Jamf or Intune, and coordinate laptop logistics.
Act as the main client-facing point of contact, communicating solutions clearly and owning the full ticket lifecycle.
Solvo Global is a company that provides tech solutions in modern, fast-paced environments. They are a growing organization with a focus on remote work and startup culture, emphasizing high-quality client experience.
Own and optimize Okta environments, including SSO, group management, and access policy governance.
Design and build automations using Workato and lead IT engineering for FedRAMP compliance.
Provide Tier 3 escalation support for identity incidents and mentor technical team members.
Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations to harness IoT data to improve safety, efficiency, and sustainability across industries like agriculture, construction, and transportation. As a recently public company, Samsara fosters a culture of rapid career development and autonomy, building for the long term with a focus on customer success and inclusivity.
Own and maintain the OPEX Asana workspace, including project structure, portfolio views, custom fields, and automations.
Build and manage Google Workspace architecture for the team, enforcing clean folder structures and access permissions.
Configure and optimize AI productivity tools, Slack integrations, and ensure all systems are running smoothly and up to date.
ALU provides higher education for a higher purpose, empowering students to declare missions instead of majors and develop real-world skills through peer-led learning. They have a world-class faculty and staff dedicated to igniting positive impact across Africa and beyond, fostering an open and secure environment.
Serve as the primary IT service desk contact, managing support requests from global employees.
Administer user lifecycle management, deploy workstations, and troubleshoot remote access solutions.
Leverage AI tools to analyze applications and build automations to streamline IT workflows.
Strike is a Bitcoin company that enables users to buy and sell bitcoin, pay bills, and borrow against their holdings. It operates in over 100 countries and is building a better financial system powered by Bitcoin, with a focus on a fast-paced startup culture.
Own the strategy and delivery of training programs that build knowledge and capability for clients and internal teams.
Design engaging learning experiences across cybersecurity, AI, and usability topics, creating original content like decks, guides, and curricula.
Mentor team members across departments to build internal security and training capability and confidence over time.
Personified is a managed IT and cybersecurity services provider for campaigns, non-profits, and mission-aligned organizations. Their mission is to lead technology and security programs for clients, enabling them to focus on mission-critical work, and they are looking for top IT talent as they continue to scale their team.
Lead administration, optimization, and security of all SaaS applications including Microsoft 365 and Google Workspace.
Manage IAM policies, enforce Zero Trust principles, and implement automation solutions using Power Automate or Zapier.
Collaborate with Security, Compliance, and HR teams to ensure secure employee onboarding, offboarding, and audit readiness.
Veta Virtual is a hiring platform connecting talent with high-growth clients in the fintech and cryptocurrency industry. The company offers a competitive USD salary, performance incentives, and a fully remote, collaborative culture in a fast-paced global environment.
Manage corporate IT systems and provide tier 1 & 2 troubleshooting for hardware and software in a remote environment.
Use Jira ticketing system to support staff and ensure security of data including MFA and SSO.
Support audio/video issues using Zoom and maintain inventory stock.
N-Power Medicine aims to reinvent clinical trials by integrating them with clinical practice to bring therapies to patients faster. It is a well-funded, rapidly growing company with a multi-disciplinary team that values generosity, curiosity, and humility.
Lead a globally distributed End User Services team to deliver exceptional support across all time zones.
Drive operational excellence through automation, AI, and self-service to scale support efficiently.
Partner with People Operations and Security to ensure seamless onboarding and tooling lifecycle management.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve security. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance, all-remote culture where AI is a core productivity multiplier and every voice is valued.